Your pleasure and delight in gift-giving is our goal! All products ordered from GiftBasketVillas.com are covered by our 100% Satisfaction Guarantee Policy. If you or your gift recipient are not completely satisfied with the quality of a delivered product, or it is in any way damaged prior to receipt, it will be replaced or refunded. Due to regulations and safety and health concerns, food products, perishables may not be returned. Please contact our customer service department via email immediately to place a claim. After reviewing claims we may offer a refund or replacement. We must be contacted within 5 days after receipt of gift, for claims to be honored. Any claims placed after that time will not be honored. IMPORTANT - All packages must be complete with gift as it was received - in its original and unopened condition. Gifts that are open and items missing cannot be refunded.
GiftBasketVillas.com takes great pride in the low prices and great values we offer our customers. We work hard to ensure that our gift selection, fast delivery, and award winning customer service work together to create a superior gift giving experience. You are eligible for a price-match refund if your claim meets these conditions: Comparisons must include the product price plus shipping & handling charges when calculating the competitor's total price. Our shipping price is found to be one of the lowest in the industry.
Our Low Price Guarantee applies only to retailers that have the identical product in-stock and the product is priced accurately. Total price match requests must be submitted within ten (10) days of the date of purchase. To request a total price match simply provide the competitors URL where the identical item & total price can be found.
Order your gifts early! Place your gift orders in advance and we will hold and ship them to arrive time for your special occasion. During Checkout just tell us which occasion and date your gift is being sent for and we will take care of the rest! Order early to take advantage of this special service and save today!